Web Design, CSS/HTML, New Hire Training, Sales Training, Client Facing Interactions, SEO & Meta Description Knowledge, Sketch, Design Research, Design Sprints, Photoshop, DEI
My Time at Patientpop
With over 5 years of experience as a Senior Web Designer at PatientPop, I launched +1,500 SEO & Google optimized Websites for Private Medical Practices around the country.
Using my expertise in Photoshop, HTML/CSS, and mastery of our three different in-house site design platforms, I have become the most tenured Design member at a company that has scaled through 'Hyper Growth.'
In addition to having the most launched sites at the company, some of my other accomplishments include:
Awarded Designer of the Quarter 5 times
Led Sales Training for the Department for 3 years
Conducted interviews and training for new hires, including management and executive roles
Maintained an extremely high 4.7 out of 5 Customer Satisfaction Score Average over 6 years
Participated in Design Sprints for 3 Iterations of the Design tool directly with the Software Engineering and Product teams
WEB DESIGN TRAINING
During my time at PatientPop, I led training for New Hires for 3 different Web Design Tools developed by our Software Development and Product Teams.
This training was used for our new web designers as well as for our sales team for them to better understand product limitations. Working with the Sales and Marketing department to create the video, I led with the script and creation of the website for the training video.
Using our new 'Site Creator' I have worked with our Product and Software team to help offer critique on our new tool for areas of improvement. With the most web design launches at PatientPop, I create our company standard for websites.
I have leveraged my understanding of CSS/HTML and design thinking to master the new tool and create websites at the same scale as on the previous Web Design tools.
OTHER NOTABLE ACHIEVEMENTS
Lead DEI Representative, working directly with our Executive team to create a company roadmap
Helped design the Corporate Diversity, Equity and Inclusion Web Page and the BLM Page
LMS Behavioral Training Certification
Managed & grew the company Instagram Page by more than 2,000%
Created assets for marketing campaigns in collaboration with the Marketing Department
CodeAcademy HTML/CSS Certification